By Ivan Goldberg
This changing world is in a time of crisis, but shifting priorities mean that it is also a time of new opportunities. It requires us to reset our dials, to rethink our business, and open our eyes to the new business world, to the New Normality.
This is called “outside-in” thinking. It enables us [...]

“Just do your best.” This phrase may conjure up images of your parents sending you off to school to participate in the school-wide spelling bee; Or your soccer coach sending you off to cover a position you’ve never played before; Or your elementary school teacher trying to get you to answer a tricky question. Maybe [...]

Branding has always been an important part of every company’s marketing and advertising campaigns. The brand is basically the identity of the product that has some distinct and innovative features that makes it stand out from the rest. It gives the product a name that people can identify with and trust. This is how the [...]

At Least 8 Questions to Assess Life Clutter
With spring around the corner for us in the northern hemisphere, and spring cleaning on my mind, I have been thinking about the clutter I have building up in my basement. It is physical clutter, textbooks from university, recycling I haven’t taken in yet, and old clothes that [...]

By Ivan J Goldberg
Perhaps the question to ask is - what is a coach? My view is that a coach should be a support system, a point for accountability, a facilitator, a challenger, an honest commentator and a totally confidential advocate.
There are other aspects but perhaps the most important factor is what a coach is [...]

“All human beings are completely responsible for their actions, even if they don’t want to be.”
You can only control your reactions to an event, not the circumstances leading up to those reactions. It’s all about perspective.
No one can “make” you “feel” or “do” anything. You always have a choice, no matter what. Often it’s a [...]

Are you the kind of person that always keeps her word? Can your friends always count on you to follow through because you would never think of disappointing them?
If you’re like most women, the answer is probably “Yes.” You are loyal and dependable– very admirable traits.
But can you answer the same, “Yes” to those [...]

By Kimberly Englot

I am under the impression that most people do not allow themselves these simple principles. I know that until recently, I didn’t either. I think it’s very important to shed some light on 20 permits that you need to allow in your life. Let go of the idea that you’re being selfish. Think [...]

By Ed Rigsbee, CSP
Like the boomerang, getting customers to return, takes skill and practice. Today, your customers want more than just service. They want to be satisfied that they received a great total value package from you. This idea applies to all levels of the distribution channel from procuring raw materials to purchases by consumers [...]

By Sharlyn Lauby
I read in this morning’s newspaper that the US national unemployment rate hit 7%. As such, it only makes sense that we will all be asked to do more…with less. But, doesn’t it also imply that we will need to do more…faster and with fewer errors?
Seth Godin nailed it in a recent post [...]